Frequently Asked Questions
Everything you need to know about shopping with Aspiga
What is Aspiga's commitment to sustainability?
At Aspiga, we are dedicated to ethical fashion. We use sustainable materials like organic cotton and Lenzing Ecovero, partner with small-scale artisans, and ensure fair wages across our entire supply chain.
How long does shipping take?
Standard UK delivery typically takes 3-5 working days. For international orders, shipping times vary between 7-14 working days depending on the destination and local customs processing.
What is your return policy?
We offer a 28-day return window from the date of receipt. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website so you can monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible payment options.